Job Descriptive Index
The Job Descriptive Index (JDI) has been recognized as the most-respected measure of employee job satisfaction in the world. It was first introduced in 1969 and has been used by more than 1,000 organizations to conduct job satisfaction surveys of employees. The JDI was developed to generate scores indicative of job satisfaction within different facets of the work environment: work, pay, promotions, supervision, and people (co-workers). Measures of job strengths and weaknesses within each facet tell practitioners where improvements can be made. The five facets also predict outcomes such as turnover and intentions to quit.
The actual questions within each facet were developed based on job satisfaction surveys of employees who were asked to provide descriptions of their job experiences. The final list of questions for each facet was selected based on its ability to clearly separate high and low scorers, its high correlation to other questions within that facet, and the clarity of its meaning.
The JDI underwent a comprehensive review and update in January 2009 based on new response data. This resulted in minor changes in some of the employee job satisfaction survey questions comprising the index, update of the nationwide norms, and new demographic norms. Norms were also added for the first time for specific industry groups such as government (public administration); professional, scientific and technical services; education services; financial activities; health care and social assistance; and non-profits. Employers can select from different pricing packages that can include different normative comparison groups. Please visit Comparison Groups to learn more about which industry group norms are available.
The JDI asks 72 standardized employee job satisfaction survey questions plus six demographic questions relating to the employee's managerial status, job level, age, gender, education level, and job tenure.
Job in General Scale
The Job in General Scale (JIG) was developed in the early 1990's to provide an overall evaluation of how employees feel about their jobs, complementing the Job Descriptive Index diagnostics on specific facets of employee satisfaction surveys. It is more global, more evaluative, and uses a longer time perspective than the JDI. As a result, it has been found to consistently correlate more highly with such global measures as intention to leave, life satisfaction, identification with the work organization, and trust in management.
The JIG underwent a comprehensive review and update in January 2009. This resulted in minor changes in some of the employee job satisfaction survey questions comprising the index, update of the nationwide norms, and new demographic norms. Norms were also added for specific industry groups.
The JIG asks 18 questions which can be answered in just a few minutes. The JIG questions are automatically included with the JDI so that employers can gauge both overall employee job satisfactions as well as job satisfaction within different facets of the work environment.
Reporting of Results
Our reporting system generates diagnostic scores using selected normative comparison groups based on industry group. Scores are generated for each of the five facets of the JDI plus the JIG. Scoring components include a median and rating score for each comparison group as well as a rating interpretation. The rating interpretation defines whether the results were "well below average", "below average", "average", "above average", or "well above average" in relation to each norm. Please visit our Screenshots page to view examples of different report types.
Closed-ended response data is also available for download and can be opened in Excel.
Archiving of Survey Data
We automatically archive the survey data for a period of two years so that employers can compare their survey results over time and better understand the success of any intervention programs or new initiatives and its impact on employee job satisfaction. Our reporting system generates side-by-side diagnostic scores for the archived and current data.
Please contact us to learn more and about our employee job satisfaction surveys, or visit our FAQs page.
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