We offer our clients full-service employee satisfaction surveys with customized employee satisfaction measurement including the use of internal benchmarking and normative scoring indexes. Employers can use this information to identify strategies that improve employee morale, have their employees become more productive, and move their organization forward to compete more effectively.
Our normative scoring system was developed in a collaboration between Amplitude Research® and the industrial/organizational program at Bowling Green State University (BGSU) - - a leader in creating normative scoring indexes to measure employee job satisfaction. Our services include the administration of all different types of employee satisfaction studies, employee opinion surveys, and other types of employee related surveys.... Read More
Each employee satisfaction survey contains a set of custom designed survey questions selected from our extensive library of employment related questions or written specifically for your project. Where normative scoring is used as part of the study, the survey will also include standardized questions about employees' perceptions of work itself, pay, co-workers, promotions, and supervision, as well as overall job satisfaction. |
Normative Scoring of Employee Satisfaction Surveys
All indexes and norms were updated in early 2009 and now include industry norms for more precise analyses. Norms were derived from the Job Descriptive Index (JDI) and related Job in General Scale (JIG), which survey employee job satisfaction using the gold standard in normative scoring indexes. The JDI, which has been recognized as the most-respected measure of job satisfaction in the world, was first introduced in 1969 and since then has been used by over 1,000 organizations in both the private and public sector. The JIG was developed in the early 1990's as a complement to the JDI and provides an overall evaluation of how employees feel about their jobs.... Read More
Administration of Employee Satisfaction Surveys
All employee satisfaction surveys are administered by Amplitude's professional staff and include study design, questionnaire deployment, comprehensive survey administration, data cleaning, verbatim coding, and a broad array of reporting options tailored to each client's budgetary needs. Amplitude's extensive experience in this area allows us to offer clients affordable pricing packages so that any size organization has an opportunity to use our valuable survey tools.... Read More
Diagnostic Survey Reports and Scoring
Our reporting experts can quickly generate diagnostic reports for wave-to-wave comparisons and normative comparison groups. Scores are shown with rating interpretations and side-by-side tables or charts and can include comparison by location, role, department, gender, salary range, tenure, and other sub-groups. .... Read More
Full-Service Mail and Online Data Collection
Employee satisfaction surveys are administered using our online survey system or we can provide a full-service paper survey solution including print, mail, data entry, and report generation. Our staff is expert in all phases of employment survey administration including foreign language surveys and combined mail and online surveys.... Read More
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"[The study] was an enormous success from management's perspective. The services offer invaluable tools to let upper management within any organization get a feel for the true pulse and heartbeat of its life blood, which of course is its employees."
"The nationwide benchmarking lent a great deal to the context and validity of responses. We recommended Amplitude Research for price, user-ability, service and reporting."
"We were very impressed with the survey process and were impressed with the high number of employees that completed the survey, which indicates that it was employee user friendly."
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Revised Indexes: The scales and normative data used for employee satisfaction surveys were updated in 2009. The update includes revised response items (where applicable) and also creates first-time industry group norms in key vertical markets. This array of performance benchmarks allows clients to select the industry scoring group that best matches their employees' perceptions and gain a more precise understanding of the results of their employee satisfaction surveys in relation to others. |
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